An error code on a Samsung dryer identifies the system that struggled: heating, sensors, door, power or electronics. This guide explains each code family simply, with safe checks and when you need a technician.
Dryer codes vary between models more than most: vented, condenser and heat-pump dryers may show the same fault in different forms (HE vs HC, or tS vs tO). So we list each code with its common variants.
Note: messages such as “Clean filter”, “Empty water” or a tank icon are maintenance reminders, not faults — they clear once done. If they persist after cleaning and emptying, see our water tank and condenser guide.
This is a first guide based on code families common to Samsung dryers. Some meanings vary by model — send us your model to confirm.
We couldn’t find that code. Send us a photo of the display and the model on WhatsApp.
tS
Samsung dryer code tS: Temperature sensor error
May also appear as: tO · tE · tC · tS1 · tO1
Meaning
The board receives an implausible reading from the temperature sensor; on many models tS means a short circuit and tO an open circuit.
Likely causes
Failed temperature sensor
Loose or oxidised connector
Wire broken or damaged by heat
Safe checks for users
Unplug the dryer for 10 minutes, then restart
Make sure the lint filter is clean
Related parts:Temperature sensorWiring & connectorsControl board
When do you need a technician?
The code returns after a restart
The dryer won’t heat or gets too hot
Model-specific note: The code and its variants differ between vented, condenser and heat-pump dryers.
Can I run the dryer with a sensor error?
Not recommended — the sensor is essential for temperature control, and running without it can harm clothes or the appliance.
HE
Samsung dryer code HE: Heating error or overheating
May also appear as: HC · HE1 · HC1
Meaning
Air isn’t heating properly, or temperature exceeds the limit because of poor airflow.
Likely causes
Clogged lint filter or condenser blocking airflow
Failed heating element or thermal fuse
Weak blower fan
Heating circuit fault
Safe checks for users
Clean the lint filter thoroughly
Clean the condenser per your manual (on models where it’s user-cleanable)
Let the dryer cool, then restart
Related parts:Heating elementThermostats & thermal fuseLint filterBlower fanControl board
When do you need a technician?
The code returns after cleaning the filters
There is a burning smell
Clothes always come out cold
Model-specific note: On heat-pump dryers the code may relate to the heat-pump system rather than a conventional heater.
Why does my dryer overheat?
Usually an airflow blockage: lint filter, condenser or vent duct. Cleaning them is the first and most important safety step.
dE
Samsung dryer code dE: Door open or door-switch problem
May also appear as: dC · dO · dE1
Meaning
The dryer doesn’t detect the door as closed, so it won’t start or stops.
Likely causes
Door not fully closed or clothes trapped
Damaged door catch or switch
Wiring issue
Safe checks for users
Open the door, clear trapped clothing and close it firmly
Make sure the lint filter is seated if it sits in the door opening
Related parts:Door switchWiring & connectorsControl board
When do you need a technician?
The door is closed and the code still shows
The door catch is broken
Model-specific note: On some models the filter must be fitted correctly for the door to close.
Can the lint filter cause a door code?
On some models, yes — if it isn’t fully seated it can stop the door closing properly.
9E
Samsung dryer code 9E: Abnormal supply voltage
May also appear as: 9C · 9C1 · 9E1 · Uc
Meaning
The dryer detects supply voltage outside the normal range.
Likely causes
Fluctuating or low household supply
Unsuitable extension lead or socket
Voltage-sensing circuit fault
Safe checks for users
Plug the dryer directly into an earthed wall socket
Wait for the supply to stabilise, then restart
Related parts:Wiring & connectorsControl board
When do you need a technician?
The code appears although the supply is stable
Other appliances on the same circuit work normally
Model-specific note: Sub-codes vary by model.
Does a dryer need a special socket?
It needs an earthed socket rated for its power, without extensions, ideally not shared with other high-power appliances.
AE
Samsung dryer code AE: Communication error between boards
May also appear as: AC · AE1
Meaning
Communication between the display board and the main board is interrupted.
Likely causes
Loose connector or damaged wire
Supply fluctuations
Fault on one of the boards
Safe checks for users
Unplug for 10 minutes, then restart
Related parts:Control boardDisplay & button boardWiring & connectors
When do you need a technician?
The code returns after a restart
The display flickers or goes off
Model-specific note: Needs electronic diagnosis if it persists.
Does AE mean replacing the board?
Not always — it may be a loose connector or damaged wire; diagnosis decides.
bE
Samsung dryer code bE: Stuck button
May also appear as: bC · bE1 · bE2
Meaning
The dryer detects a button held down continuously.
Likely causes
Button stuck by dirt or moisture
Faulty button board
Safe checks for users
Press the buttons gently and make sure they spring back
Restart after unplugging
Related parts:Display & button boardWiring & connectors
When do you need a technician?
The code returns after a restart
Buttons don’t respond
Model-specific note: The suffix may identify the button depending on the model.
Can I clean the button panel?
Wipe it with a dry cloth only — never spray cleaning liquids on it.
Frequently asked questions
Samsung dryer error code FAQ
How do I reset a Samsung dryer after a code?
After fixing the cause, unplug for 10 minutes and restart. If the code returns immediately, the cause is still there.
What’s the difference between HE and HC?
Both relate to heating or overheating; the form differs by dryer type and model.
Is “Empty water” a fault?
No — it’s a reminder that the tank is full. Empty and refit it. If it stays on with an empty tank, the pump or level sensor may be at fault.
My code isn’t listed — what should I do?
Photograph the display and model label and send them on WhatsApp to 0782540147; we’ll help interpret it.
Need a Samsung repair technician?
Send us the model, the error code and a description of the fault — or book a technician visit in Amman, Zarqa, Salt, Madaba or Sahab.